AugmentCXM focuses on customer and experience call center software driven by real-time artificial intelligence algorithms designed to work in partnership with customer service representatives.
Products and Services
AugmentCXM uses Natural Language Processing capabilities combined with its proprietary Artificial Intelligence algorithms to provide real time direction and coaching to customer service representatives.
Customer Support and Call Center Software
San Francisco, CA, USA
CEO: Matt Swanson
CTO: Eric Dunn
CRO: John Crouch